new competencies and
innovations in logistics
Guide on Innovation
Index of cases by country
Job 1 (logistics assistance function: logistics analyst, logistics engineer, logistics controller)
Job 2 (forklift driver, warehouse operative, pickers & packers)
| Job | Type of innovation | Title | Brief description innovation |
|---|---|---|---|
| AUSTRIA | |||
| 1 | Training content Political Technical |
Curriculum for e-logistics | Course developed with differentiation for various levels. Close involvement of employer organisations. Much attention for recent developments in e-logistics. Part of course is developed in e-learning format. |
| BELGIUM | |||
| 1 & 2 | Organisational Training content Other: target group unemployed |
FOREM Logistique | Close contact and co-operation of this training provider with regional companies and institutions. Because the contents of training courses for unemployed is largely based on tailor-made courses for workers, recent company practices are incorporated in the training. The relevance of the training contents is also discussed later with the (ex-) trainee when the trainee has found a job and has work experience. Much attention is given to the selection of trainees and in motivating them. |
| 2 | Organisational Technical |
Assessment room in LOGIS and GLOBIS | Assessment in mini-warehouse to determine weak and strong points of job applicants, but also of potential trainees (employed and unemployed) to prepare and support customised training. The assessment room is based on a worked out job profile. |
| DENMARK | |||
| 1 | Organisational Training content |
Focus on logistics | Modular training structure with crucial role for homework linked to the company, specially designed for SMEs, including a hotline support. |
| 1 | Organisational | Manual handling in retail supply chain | Tools to make self analysis of the company's logistics flows specially focused on manual handling. The tools make it possible to redesign logistics flows and reduce the risk of job injuries. |
| 2 | Training content Other |
Certificate for experienced Warehouse and logistics operator | Special individualised training programme for experienced workers to reach the official vocational training certificate by only focussing on tacking qualifications/ competences. |
| FINLAND | |||
| 1 | Technical | Realgame | Computer based simulation and gaming of production and operation with complete view of the complexity of the company and various possibilities to customise the game. |
| FRANCE | |||
| 2 | Political Organisational Training contents |
Implementation of Forklift driver's regulatory safety requirements (C.A.C.E.S.) | Legal requirement to train forklift drivers with a minimum level of competences. Candidates have to pass a number of (practical and theoretical) tests to receive an authorization for handling forklift trucks. The evaluation of the candidates is organised in several forms, corresponding to the various modules they are trained for and the types of machines they should be able to drive safely. |
| 1 & 2 | Political | The integration of logistics within the transport sector collective agreements | Extension of collective agreement to non frigoric warehouse activities, including job definitions, and a follow-up tool for data on employment and training to obtain a better understanding of the training needs. |
| 1 & 2 | Political Organisational Technical |
Logistics within the R.O.M.E. national jobs occupation nomenclature | Six jobs in logistics are now included in R.O.M.E., which is a standard in references in description of jobs for labour market purposes. This has lead to worked out job profiles within a sophisticated methodology. Moreover the inclusion means recognition of logistics in the labour market. This all serves a better foundation of training (needs) in logistics. |
| GERMANY | |||
| 2 | Organisational | Testing, training and personal development in Randstad Germany | Personnel development system for temporary workers in logistics hired out by Randstad to improve the quality of workers: testing procedures, modular training and logbook. |
| 2 | Technical Training content Other: Target group unemployed |
DEKRA Akademi | Dekra logistics has started a new learning method ("profi"), which is strongly individualised and flexible. The trainees, often unemployed, can flow in at several moments, and the contents and speed of training are very much individualised. The training courses have two important elements:
|
| GREECE | |||
| 2 | Organisational Training content |
Mobility trainings for Hays Logistics Hellas | Close links between the training contents, job analysis and needs of customers. Link of training to labour mobility policies. |
| HUNGARY | |||
| 2 | Technical Training content / pedagogy |
Combination of insourced cases with outsourced video production and training | Use of video productions of logistics in companies to do "learning by seeing". |
| 2 | Technical | Using simulation in teaching/ learning logistics | Combination of advantages of spreadsheets with a simulation approach. The use is easy and flexible in time, place and pace. Results are directly visible. Participants can develop the models further. |
| IRELAND | |||
| 1 & 2 | Technical | Distance Learning Certificate Programme in Logistics | Interactive CD-ROM for learning at own pace and time. Leading to international recognised certificate. |
| 2 | Organisational | Work based Logistics Training Programme | Clothing manufacturer which has largely intensified training in area of logistics. |
| 1 & 2 | Training content | Business Improvement Through Supply Chain Strategies Training Programme | Training program specially developed for SMEs, including in-company consultation sessions and practical project work |
| ITALY | |||
| 1 & 2 | Organisational Political Training Contents |
Promote logistics research, training and services in a regional Logistics Institute | Creation of a regional institute dealing with research, training and professional services in logistics. The institute is funded by and co-ordinates the actions of several actors in the region like companies, employers organisations, local and regional governments and schools. |
| THE NETHERLANDS | |||
| 1 & 2 | Political | EVO and the structuring of the logistics training market by certificates | Employers' organisations of companies in various sectors with logistics activities. EVO supplies training courses, but also has a certification institute that has merged with other certification and examination institutes leading to a more transparent training market in logistics. |
| 2 | Organisational Training contents Other: Target group |
Training in Randstad Netherlands | Training system for workers of temporary work agency Randstad in logistics targeted towards their situation (using research among this group to obtain a better knowledge of how to bind them): practical, increasing own involvement (time and penalties for not finishing the course). |
| 2 | Technical | Simulation of warehouse Management System | Simulation warehouse with WMS, so that workers can be trained in WMS before this is introduced in their own company. |
| PORTUGAL | |||
| 1 & 2 | Political | Identification of training needs and offer in the automotive sector | Assessment of training situation in the sector, including training needs and training supply. Involvement of various actors. Also attention to training in area of logistics in the sector. |
| SPAIN | |||
| 1 | Technical Other |
Online training courses in logistics management | E-learning in logistics in various (Spanish speaking) countries, including building virtual communities spread all over the world. |
| 1 | Training content | Master "Complete logistics applied to the company" | Additional training in logistics and ecological aspects for technical trained employees in companies. The training programme is closely linked to job mobility for the participating employees. Methodology: active and participative methods, including outdoor training. |
| SWEDEN | |||
| 1 | Organisational Technical Training content |
Packaging selection training course | Course that specifically focuses on the analysis of packaging systems in which cases from practice are strongly leading. The course also makes use of e-learning which makes it possible to run several courses at the same time and which leads to information sharing which is less centred around the teacher. |
| 2 | Technical Training content |
e-truck-interactive training | The training programme E-truck is an interactive training system, focused on the theoretical qualifications a forklift driver needs to handle a forklift safely and correctly. The training system shows that it is possible to create an e-learning system in an area where this is not common. The contents correspond closely to the standards formulated by the Swedish trade organisation. |
| UNITED KINGDOM | |||
| 1 | Technical Training content |
SCILWorld. E-learning in a virtual world | E-learning concept which covers many different types of training programmes. All these programmes use the same "virtual" company and "virtual" society to test new skills. New courses will be added within the same concept. |